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POPIA notice

Privacy notice

This notice explains what personal information we collect through grapefruitsystems.com, why we collect it and what your rights are under the Protection of Personal Information Act (POPIA).

  • Only what you send usYour name, company, email, phone if you add it, and your message.
  • Used to reply, never soldNo mailing list unless you ask for it.
  • No tracking cookiesNo advertising cookies and no visitor profiles.
  • Yours to manageAsk any time to see, correct or delete it.
01

Who we are

Grapefruit is a product of Code Infinity (Pty) Ltd, a South African company. Code Infinity is the responsible party for the personal information described in this notice. In this notice, "we" and "us" mean Code Infinity.

02

What we collect

We only collect what you choose to give us through the contact form or by email:

  • your name and the company you work for
  • your email address and, if you add it, your phone number
  • the message you send us
  • your consent to be contacted about your enquiry

The site does not use advertising or tracking cookies, and we do not build profiles of visitors.

03

Why we collect it

We use your information only to reply to your enquiry and to continue the conversation you started with us. We do not sell it, and we do not add you to a mailing list unless you ask us to.

We rely on your consent, which you give by ticking the box on the contact form. You may withdraw it at any time by emailing us.

04

Who we share it with

Your information stays with the Code Infinity team working on Grapefruit. We use service providers to host this site and to receive email; they process information on our behalf and under agreements that require them to keep it safe. We do not share your information with anyone else unless the law requires us to.

05

How long we keep it

We keep your enquiry for as long as we are in conversation with you, and for a reasonable time afterwards in case you come back to us. After that we delete it.

06

How we keep it safe

We take reasonable technical and organisational steps to protect your information against loss, misuse and unauthorised access.

07

What this site stores in your browser

The site stores nothing in your browser: no cookies and no saved settings. The site's fonts are loaded from Google Fonts, which means your browser connects to Google's servers to fetch them.

08

Your rights

Under POPIA you may ask us:

  • Whether we hold personal information about you, and for a copy of it.
  • To correct or delete it.
  • To stop using it, or to object to how we use it.
Send requests to privacy@grapefruitsystems.com

We may need to confirm who you are before we act on a request. If you are not happy with how we handled your information, you may complain to the Information Regulator of South Africa at inforegulator.org.za.

09

Information Officer

Name
[Information Officer to be confirmed]
Email
privacy@grapefruitsystems.com
Company
Code Infinity (Pty) Ltd
10

Changes to this notice

If we change how we handle personal information, we will update this notice on this page.

Last updated: [date to be added on publication]